Document and records management is a crucial aspect of any organization, as it involves storing, organizing, retrieving, and disposing of information in a secure and efficient manner. However, traditional methods of handling documents and records can be time-consuming, error-prone, and costly. That’s why many organizations are turning to artificial intelligence (AI) to enhance their document and records management processes.
AI is the branch of computer science that aims to create machines or systems that can perform tasks that normally require human intelligence, such as understanding natural language, recognizing images, making decisions, and learning from data. AI can help improve document and records management in various ways, such as:
- Automating document classification and extraction: AI can use natural language processing (NLP) and optical character recognition (OCR) to analyze the content and structure of documents, and automatically classify them into predefined categories, such as invoices, contracts, receipts, etc. AI can also extract relevant information from documents, such as names, dates, amounts, signatures, etc., and store them in a structured format for easy retrieval and analysis.
- Enhancing document search and retrieval: AI can use semantic search and natural language understanding (NLU) to understand the meaning and intent of user queries, and provide relevant and accurate results from a large collection of documents. AI can also use natural language generation (NLG) to create summaries or snippets of documents that match the user’s query, and provide links to the full documents for further reading.
- Improving document security and compliance: AI can use encryption, watermarking, digital signatures, and biometric authentication to protect documents from unauthorized access, modification, or deletion. AI can also use rules-based systems and machine learning to monitor document usage and ensure compliance with legal and regulatory requirements, such as data privacy, retention policies, audit trails, etc.
AI is transforming document and records management by making it faster, smarter, and more secure. By leveraging AI technologies, organizations can reduce operational costs, increase productivity, enhance customer satisfaction, and gain competitive advantages. Laserfiche has been an early adopter of AI and has incorporated its features in cloud offerings. Feel free to contact us to learn more about how your organization could benefit from an AI enhanced document management solution.